Archive for July, 2008
Another letter from East Midlands Trains
Dear Sir,
Our records show that you have contacted the East Midlands Trains Customer Relations team during the last three months.
In order for us to measure how happy our customers are with the way we deal with their feedback, please take a few moments to answer the following questions…
My pleasure! Apparently, I’ll be entered into a draw to win a pair of First Class tickets for travel on East Midlands Trains. Cool… the wife and I would like to go from Nottingham to Aslockton in December please. Oh, hang on…
Tags: east midlands train, humour
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Jul 29th, 2008
Survey / petition results
Let’s cut to the chase - the results of the survey and petition at Aslockton station on an ordinary wet Thursday in July:
- 21 trains were observed
- 92 people were counted (boarding and alighting)
- which means 4.3 people per train
- 74 people signed the petition, which will be sent to East Midlands Trains and the Department for Transport
4.3 people per train is slightly higher than I’d expected, given the official figures at the Office of Rail Regulation. This may be due to one or more of the following reasons:
- this is just one weekday, and the passenger numbers for weekends may be less - lowering the average (likely)
- guards on the trains are still lax in collecting fares, so some passengers aren’t counted in the official figures (likely)
- the upwards trend in passenger numbers is continuing, since the latest published figures from the ORR (possible)
- it might be “International Let’s Travel To Aslockton Day” and no-one’s told me (unlikely)
Finally, some trivia:
- I left the house this morning at 05:15
- today I met three people who are physically incapable of driving, all of whom would be severely inconvenienced if these cuts are made…
- … including one chaplain at HMP Whatton
- at least ten commuters, when describing the draft timetable, used language which would make the aforementioned chaplain blush
- one pristine Bic Biro was chewed by ‘passenger unknown’
- six pints of delicious Tim Taylor’s Golden Best were sunk (it’s been a long day - I’m allowed)
- I’m signing off at 22:59, tired to the point of delerium
Tags: east midlands trains, petition, survey
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Jul 10th, 2008
Proposed “Poacher Line” timetables for December 2008 - download here
East Midlands Trains, bless ‘em, seem to be giving out the draft timetables (for the Poacher Line from December 2008) to anyone who asks. So I thought I’d relieve some of the burden, and reproduce them here.
Note that these are DRAFT timetables - the final timetables will not be available until the end of July.
We have just 2 weeks left to campaign against the service cuts.
poacher-line-weekdays-december-2008.pdf (PDF, 78k)
poacher-line-saturday-december-2008.pdf (PDF, 81k)
poacher-line-sunday-december-2008.pdf (PDF, 52k)
(You’ll need Adobe Acrobat Reader to read these draft timetables)
Tags: east midlands trains, poacher line, timetable
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Jul 9th, 2008
Survey and petition - tomorrow
Tomorrow morning, I’ll be at Aslockton station before 5.30am, and will be there til the last train at 10.11pm - counting people and collecting signatures on a petition.
The Office of Rail Regulation says that there are “3 Aslockton passengers per train”, so I’d be happy to count 60 people and collect 30 signatures.
Now, 30 signatures doesn’t sound much, I grant you, but those 30 people will be putting around £100,000 into East Midlands Trains‘ coffers annually. So I don’t think we deserve to be treated with such contempt.
Tags: east midlands trains, petition, survey
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Jul 9th, 2008
Aslockton has more passengers, per train, than Bingham
Ah, train station usage figures. Not usually the stuff of wild excitement, but bear with me.
Figures are collated by the Office of Rail Regulation, and are available on their website.
So what for Aslockton?
The total number of entries and exits (ie, the number of people boarding and and alighting) at Aslockton for financial year 2006/07 was 21363. Given that there are (roughly) 6812 trains stopping at Aslockton each year, that would be 3.14 people per train - and there’s consistent year-on-year growth too:
ALK BIN RDF
Year 2006/07 21363 25181 9326
Year 2005/06 18538 26134 10892
Year 2004/05 16064 28053 9565
Year 2003/04
Year 2002/03 15991 41038 13220
(There are no figures for the year 2003/04)
So, headline figures:
- Consistent year-on-year growth for Aslockton
- At the current rate of growth (and decline at Bingham), Alsockton would overtake Bingham this year
Average numbers of passengers per service
6812 trains call each year at Aslockton and Radcliffe, and 8112 at Bingham. This means the average passengers-per-service for the three ALK, BIN and RDF would be 3.14, 3.1 and 1.37.
Let’s compare this with East Midlands Trains’ official line:
“At Radcliffe and Aslockton … our data shows the average number of people joining/alighting at Radcliffe (the busier of the two) to be only 1.3 per train compared to 3 at Bingham.”
1.3 people per train at Radcliffe? Yes
3 at Bingham? Yes
Radcliffe busier than Aslockton? NO!
Indeed, if the figures from the Office of Rail Regulation are to be believed (and who wouldn’t?)… then Aslockton is a busier station than Bingham.
Tags: east midlands trains, office of rail regulation, orr, passengers, train
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Jul 4th, 2008
26 People
This morning, I watched as a total of 26 people made use of Aslockton railway station at 06:27, 07:27 and 08:17, most of whom I recognised as people who make return journeys every day. So that’s approximately 50 journeys.
50 journeys witnessed, 21 trains calling at Aslockton per day. I make that an average of 2.3 people per train, and that’s assuming that no-one uses any trains during the day. The true figure will certainly be more than 2.3.
“Less than 1.3″ my arse.
Makes me wonder what East Midland Trains base these assertions on. Surely it can’t be based on revenues, because their ability to collect fares isn’t great (but better than Central Trains before them). How often is my ticket checked? At most, 75% of the time.
Tags: east midlands trains, survey
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Jul 1st, 2008